From intake to the delivery roadmap
Create orders or import a spreadsheet, narrow the list with filters, and use barcode or bulk actions. Prepare labels and roadmap documents before handing shipments to the next team.
Features
Orders, transfers & returns
Manage the delivery journey, handovers, and exceptions from one workspace.
Inside your workspace
Built around the way you work
Bags and transfers that follow the physical load
Group eligible orders into a bag with a final destination agency. A transfer records the next leg, its transporter, departure, and receipt; a bag can pass through a hub on its way.
Verify what arrived and handle exceptions
Record receipt when the load arrives, then check its parcels. Track missing items, failed delivery attempts, and returns with references and useful notes for the responsible team.
A closer look
- Create orders individually or import spreadsheets; work with bulk selections and printable documents.
- Handle delivery, pickup, exchange, and stop-desk services with barcode-based processing.
- Organize bags and transfers between agencies and hubs, including receiving and return workflows.
- Report missing, damaged, refused, address, or cash issues with ownership and follow-up dates.
Your daily workflow
- Create or import orders and prepare them.
- Assign delivery work and follow transfers.
- Complete delivery, manage returns, or resolve an issue.
In practice
When an order is refused, follow its return journey and discuss the issue in its order conversation rather than losing it among delivery updates.
Go further with the guides
Practical instructions from the ColSuite documentation.
Orders
Find and filter orders
The Orders list lets you locate shipments and narrow the view to the work you need to perform.
Read the guide ↗ Bags & transfersFind bags and read their details
Use the Bags workspace to find a physical bag, follow its route and understand whether it needs preparation, transport, onward forwarding or final verification.
Read the guide ↗ Bags & transfersFind transfers and inspect their bags
Find a transfer, read its route and manifest, and identify what the departure team, transporter and receiving team still need to do.
Read the guide ↗Bring your operation together.
Start with 300 free orders and discover the tools with your team.