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Features

Messages & collaboration

Direct messages, groups, and order conversations. Share text and voice, with calls and screen sharing where supported.

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Inside your workspace
Messages organizes direct, group, order and support conversations.
Actual ColSuite screens. Language and available controls depend on your account.

Built around the way you work

The right conversation for the job

Use a direct message for a person, a group for your team, or an order conversation for a shipment. Participants and references keep the discussion connected to the work.

Move from typing to talking

Start a voice or video call with an eligible contact, mute your microphone, or share your screen. Minimize the call panel to keep working while the conversation continues.

Keep important updates in sight

Find conversations with search and filters. Use pins for important instructions, review mentions and unread messages, and adjust notifications for each discussion.

What you can do

A closer look

  • Contact eligible users in your workspace or create a group for your team.
  • Open an order conversation with the relevant people and keep its delivery context close.
  • Share text, attachments, and voice messages; use replies, mentions, and reactions to keep discussions clear.
  • Use voice calls, video, and screen sharing in supported direct conversations and eligible support tickets.
Use the order status views, search and available type, state or vendor filters to narrow the list.
Use the order status views, search and available type, state or vendor filters to narrow the list.

Your daily workflow

  1. Choose a person, group, or order.
  2. Share the details and involve the right people.
  3. Follow the conversation from your Inbox.

In practice

An address needs clarification? Discuss it with the people handling the order, without copying its details between separate tools.

Go further with the guides

Practical instructions from the ColSuite documentation.

Browse documentation ↗
Messages

Start conversations and reply to messages

Messages brings direct, group, order-related and support conversations into the communication workspace.

Read the guide ↗ Messages

Create groups and share attachments

Group conversations bring the relevant team members together and support file attachments alongside messages.

Read the guide ↗ Messages

Make voice and video calls

Call an eligible contact from Messages, control your microphone and camera, and share your screen while keeping the conversation accessible.

Read the guide ↗

Keep exploring

Inbox & support tickets Documentation & guidance Orders, transfers & returns Billing, tariffs & payroll Stores, landing pages & stock AI & automation Integrations & bulk workflows Teams & workspaces

Bring your operation together.

Start with 300 free orders and discover the tools with your team.

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