People and organizations have different roles
Company, seller, agency, and hub records describe your network. User accounts belong to the appropriate workspace, and several authorized people can work for the same organization.
Features
Teams & workspaces
Give each role the tools and access it needs across your delivery network.
Inside your workspace
Built around the way you work
Access matched to responsibility
Assign roles and abilities to the work each person performs. A hub sees its permitted work, a seller follows its own orders, and a transporter works with assigned shipments.
Coordinate across the handovers
Use conversations with clear references for clarification, and record operational actions on the relevant order, bag, or transfer. Page help supports new team members as they learn.
A closer look
- Connect company staff, agencies, hubs, transporters, and sellers in role-specific workspaces.
- Manage staff roles and abilities to control access to operational tools.
- Follow public order tracking and keep your team informed with notification preferences.
- Work on desktop, tablet, or mobile, with an installable app experience on supported devices.
Your daily workflow
- Organize your company and delivery network.
- Add team members with appropriate access.
- Coordinate daily work from each role’s workspace.
In practice
A hub handles its local workload while company staff oversee the wider operation and sellers follow their own orders.
Go further with the guides
Practical instructions from the ColSuite documentation.
Company
Understand roles and permissions
Roles establish the workspace a user belongs to; permissions control which operations that user may perform.
Read the guide ↗ CompanyAdd and manage users
Authorized administrators manage team accounts and assign the correct role, organization and permissions.
Read the guide ↗ HubManage hubs and agencies
Hubs and agencies represent operational locations used to organize shipment handling and transfers.
Read the guide ↗Bring your operation together.
Start with 300 free orders and discover the tools with your team.