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For your team

For agencies

Prepare outgoing parcels and verify arriving bags at the local agency.

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Inside your workspace
In the bag route step, check the origin and final destination agencies before choosing eligible orders.
Actual ColSuite screens. Language and available controls depend on your account.

Built around the way you work

Prepare outgoing parcels

Create an outgoing bag from your agency, select its final destination agency, and add eligible orders physically held at your location. Reconcile the contents before sealing it.

Hand over to the next location

Mark the bag ready and place it on an eligible transfer from its current location. Check the next destination and transporter; a hub may be an intermediate stop.

Verify at the final destination

When the bag arrives, verify its orders or mark missing parcels with useful notes. Final opening is available at the destination agency after that verification is complete.

What you can do

A closer look

  • Create bags with the correct origin and final destination agencies.
  • Add eligible orders, reconcile the contents, and seal the bag.
  • Prepare an eligible transfer from the bag’s current location.
  • Verify arriving parcels and handle missing items before final opening.
The Bags workspace shows the available work views and bag controls.
The Bags workspace shows the available work views and bag controls.

Your daily workflow

  1. Prepare and seal the outgoing bag.
  2. Hand it over on the next transfer.
  3. Verify arrivals at the destination agency.

In practice

An agency prepares a bag for another agency. The bag can pass through a hub, while its final receiving agency stays the same.

Go further with the guides

Practical instructions from the ColSuite documentation.

Browse documentation ↗
Agency

Understand the agency role

An agency is a local operational location connected to the company. It prepares and receives shipments within its assigned scope.

Read the guide ↗ Bags & transfers

Create a bag and add orders

Prepare a new bag at your location, choose the correct final agency and build an accurate parcel list using search, selection or barcode scanning.

Read the guide ↗ Bags & transfers

Verify a received bag and report missing orders

At the final receiving agency, compare each listed order with the physical parcels, record missing items with a reason and complete the bag without losing unresolved discrepancies.

Read the guide ↗

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