Welcome to ColSuite
ColSuite connects order operations, bags, transfers, vendors, stores, accounting and team conversations in a role-based workspace.
Overview
ColSuite connects order operations, bags, transfers, vendors, stores, accounting and team conversations in a role-based workspace.
How the roles work together
The company is the business boundary. Vendors supply the merchant and order information. Agencies handle local operations; hubs handle logistics movements between locations. Transporters carry the work assigned to them. A person signs in as a user attached to the appropriate organization and role. Changing a user assignment therefore changes the records and controls relevant to their work.
An order describes one shipment. A bag groups eligible orders and preserves their final origin and destination agencies. A transfer describes one movement between a hub or agency and another location; several transfer legs can carry the same bag toward its final destination. Keep the order barcode, bag reference and transfer reference distinct when discussing an issue.
Before acting, verify the physical situation, the record reference, current status and your assigned location. After saving, check the updated record rather than assuming the operation succeeded. Use Messages for coordination, Support for a tracked request, and Accounting for financial evidence. Public guides explain the workflow but cannot expose another organization’s records.
Steps
- Sign in using the account supplied by your administrator.
- Start on your dashboard and use the navigation to open the modules available to your role.
- Open Orders to find a shipment, Messages to contact your team, or Support to raise a ticket.
- Use the help icon on a page to read its guide without leaving your work. Open Documentation to browse every published guide.
Good to know
Your account role, organization and permissions determine which records and actions you can access. Public documentation does not grant access to private application pages.
Application links
Application links require the appropriate account access. The destination is selected for your signed-in role.